About us
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Facilities & Services keeps the University of Toronto running 24/7/365.
We maintain buildings, grounds, and facilities on the St. George campus as well as support day-to-day operations and utilities by providing caretaking, security, moving, mail services, and more.
We are deeply involved in the University’s sustainability strategy and efforts. We’re updating our utility infrastructure and building efficiency to support the St. George campus’s goal of reducing absolute emissions and becoming climate positive by 2050.
We work closely with our St. George campus partners such as University Planning, Design, and Construction on capital projects, and Ancillary Services on housing, parking, and event support.
Our mandate is to enable the University to deliver on its mission of transformative education and innovative, cutting-edge research.
We create environments that foster learning and discovery by empowering partnerships, people, technology, innovation, and passion.
We support the University’s growth through campus stewardship while respecting our heritage and embracing sustainability.
Our vision is to provide a world–renowned campus where students, faculty and staff thrive in safe, vibrant and sustainable environments.
We strive to live up to our values in all our interactions and collaborations:
- Respect: We’re fair, courteous, and transparent when we communicate and work with you. We appreciate your circumstances. We provide practical options, and clearly explain benefits, impacts, plans, and costs.
- Dedication: We’re approachable and focus our energy on what’s possible. We openly share our expertise and eagerly learn from you.
- Collaboration: We earn the trust of our partners. We create solutions together. We show genuine interest in your plans and priorities.
- Responsibility: We wisely use the resources entrusted to us to help you succeed. We consistently provide excellent quality and value to our partners. We balance current needs with longer-term ambitions.
35,000
Service requests
processed per year
$19 Million
Savings in utility costs since 2011
130
Buildings totalling 14
million square feet
1 Million
Items delivered by
campus mail yearly
30,000
Invoices processed per year
Reports
Strategic plan
The F&S strategic plan is our five-year roadmap to 2024 and how we plan on achieving it. We are proud of our client and staff-centered priorities.
Deferred maintenance
We continuously manage and address a backlog of repairs and renewals all while enabling world-class teaching and research on our campuses.
Waste audit
We do a waste audit every year to review the performance of our waste diversion programs, and to identify additional opportunities to reduce, reuse, or recycle waste.