Elevators
Our Elevators team maintains the 243 elevators, 11 escalators, 41 accessibility lifts and 22 dock lifts on campus.
Services
Regular services
- Conduct elevator safety inspections
- Conduct preventative maintenance
- Conduct annual testing
- Respond to emergency calls
- Respond to general service calls
Special services
- Access to elevator machine room, hoistway or pit
- Elevator upgrades
- Service calls due to misuse, passenger overload or vandalism of elevator
- Event support such as residence move-in/out
- Heavy equipment moves

Get started

Report an elevator issue
If an elevator is not responding or if someone is trapped in an elevator, call 416-978-3000.
Rates
Regular services are provided at no extra cost to you. When you request special services, they will be billed to you. Elevator servicing rates vary depending on several factors. If you need more specific rate information, email elevators@utoronto.ca.
Trades group | Rate | Overtime rate (150%) | |
---|---|---|---|
Elevator mechanic | $131.00 | $157.00 |
*For overtime or after-hours work you will be charged for a minimum of four hours at the overtime rate.