About us
Facilities & Services keeps the University of Toronto running 24/7/365.
We maintain buildings, grounds, and facilities on the St. George campus as well as support day-to-day operations and utilities by providing caretaking, security, moving, mail services and more.
We are deeply involved in U of T’s sustainability strategy and efforts. We’re updating our utility infrastructure and building efficiency to support the St. George campus’s goal of reducing absolute emissions and becoming climate positive by 2050.
We work closely with our St. George campus partners such as University Planning, Design, & Construction on capital projects, and Spaces & Experiences on housing, parking and event support.
We create environments that foster learning and discovery by empowering partnerships, people, technology, innovation and passion. We support the university’s growth through stewardship of the campus, while respecting our heritage and embracing sustainability.
Our vision is to provide a world–renowned campus where students, faculty and staff thrive in safe, vibrant and sustainable environments.
We strive to live up to our values in all our interactions and collaborations:
- Respect: We put people first. We communicate openly, politely and honestly with each other and with clients. We seek to build and improve trust and create positive experiences and relationships.
- Dedication: We are committed to excellence in everything we do. We act with curiosity, take initiative and focus on generating and implementing productive solutions. We continuously look for and implement ideas to improve our services and operations.
- Collaboration: We are a unified team. We act as one unit across roles and areas of responsibility with shared ownership of our services. We eagerly share information, help each other, problem solve together and have fun.
- Responsibility: We are proud to be entrusted with the care of our campus and the opportunity to contribute to our community. We respond quickly and earnestly to needs, apply our knowledge and skills to improve campus spaces and strive for consistency every time.
35,000
service requests processed per year
$19 million
savings in utility costs since 2011
130
buildings totalling 14 million square feet
1 million
items delivered by campus mail yearly
30,000
invoices processed per year
Reports
Strategic plan
The F&S strategic plan is our five-year roadmap to 2030 and how we plan on achieving it. We are proud of our client and staff-centered priorities.
Deferred maintenance
We continuously manage and address a backlog of repairs and renewals to preserve, enhance and future-proof our historic university facilities.
Waste audit
We do a waste audit every year to review the performance of our waste diversion programs and identify additional opportunities to reduce, reuse or recycle waste.